While many of our clients interact with our Compliance Managers or get their updates from our Research Department, we have a small and mighty team working behind the scenes to support our staff.

One such person is Beth Mullen, State and Federal Communications, Inc.’s Human Resources Director.

Beth had an unlikely path into the HR field. In 2002, she graduated from Ohio University with a Bachelor’s degree in Health Services Administration and a minor in Business and Recreation. After working in development at nonprofits for a few years, she joined St. Augustine Health Campus in Cleveland in 2006 as the Operations Manager. In 2008, she was offered the role of Director of Human Resources.

“That was not my background, but I was thrown into that and learned a ton, as you can imagine with a 600-person organization across three campuses. There was a lot to learn, but it was awesome,” she said.

Beth later went on to start her own Human Resources consulting business, Beacon Aligned Management. State and Federal Communications, Inc. was Beth’s first client and her primary focus.

For seven years, Beth has helped shape our HR strategy and processes, in addition to managing areas like employee relations, hiring, unemployment, benefits, and much more.

Her approach to HR work has helped us not only retain staff members over the years, including during the covid-19 pandemic, but has also helped us steadily grow.

“I really think HR needs to be strategic about how we are interviewing people, how we are listening to what they want, and meeting them where they want. You’re not going to be able to give everyone everything they want, but how do we hear what they need and meet them halfway, three quarters of the way, or one hundred percent?” she explained.

While our Human Resources professionals do not directly interact with clients, their role helps set the tone for the team members who do help our clients.

“The work at State and Federal Communications is finding ways to keep all of our staff on the same page as far as the expectation that the company has, so that they understand the type of company we are, how we expect them to act so that when they’re interacting with clients, they know what the State and Federal expectation is,” she said.

The State and Federal Communications, Inc. team is full of experts you can trust. Learn more about what we can do for you at https://stateandfed.com/services/.